Resources

HR from the Heart Inspiring Stories and Strategies for Building the People Side of Great Business; by Martha I. Finney, Libby Sartain, Susan R. Meisinger

How to Measure Human Resources Management Third Edition; by Jac Fitz-enz

Legal, Effective References: How to Give and Get Them; by Wendy Bliss (Paperback - April 2002)

Managing Employee Retention: A Strategic Accountability Approach by Jack J. Phillips, Adele O. Connell

The HR Scorecard by Brian E. Becker, et al; Avg. Customer Rating:

The Fine Art of Small Talk; by Debra Fine (Paperback - March 2002); Avg. Customer Rating:

First, Break All the Rules: What the World's Greatest Managers Do Differently -- by Marcus Buckingham (Author), Curt Coffman (Author); Hardcover; Avg. Customer Rating:

Fish! A Remarkable Way to Boost Morale and Improve Results -- by Stephen C. Lundin, et al; Hardcover; Avg. Customer Rating:

The Leadership Challenge, 3rd Edition
by James M. Kouzes (Author), Barry Z. Posner (Author) (Paperback - August 2003); Avg. Customer Rating:

Loyalty Rules! How Leaders Build Lasting Relationships; by Frederick F. Reichheld, Harvard Business School Press (Hardcover); Avg. Customer Rating:

The Power of a Good Fight; by Lynne Eisaguirre (Hardcover); Avg. Customer Rating:

Primal Leadership: Realizing the Power of Emotional Intelligence -- by Daniel Goleman, et al; Hardcover; Avg. Customer Rating:

Whale Done! : The Power of Positive Relationships
by Kenneth Blanchard (Author), et al (Hardcover); Avg. Customer Rating:

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value by Frederick F. Reichheld, Thomas Teal (Paperback); Avg. Customer Rating:

The Balanced Scorecard: Translating Stratgy into Action
by Robert S. Kaplan, David P. Norton (Hardcover - September 1996); Avg. Customer Rating:

Harvard Business Review on Managing the Value Chain (A Harvard Business Review Paperback); by Kim B. Clark, et al (Paperback - April 2000); Avg. Customer Rating:

The New Financial Order: Risk in the 21st Century; by Robert J. Shiller (Hardcover - April 2003); Avg. Customer Rating:

Now, Discover Your Strengths -- by Marcus Buckingham, Donald O. Clifton; Hardcover; Avg. Customer Rating:

COMPETITIVE STRATEGY : TECHNIQUES FOR ANALYZING INDUSTRIES AND COMPETITORS; by Michael E. Porter (Author) (Hardcover); Avg. Customer Rating:

Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times by Cathleen Benko, F. Warren McFarlan (Hardcover); Avg. Customer Rating:

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value; by James L. Heskett, et al (Hardcover - April 1997); Avg. Customer Rating:

Seven Habits Of Highly Effective People; by Stephen R. Covey (Author) (Paperback); Avg. Customer Rating:

Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life; by Spencer Johnson, Kenneth H. Blanchard (Foreword) (Hardcover - September 1998); Avg. Customer Rating:

Execution: The Discipline of Getting Things Done -- by Larry Bossidy, et al; Hardcover; Avg. Customer Rating:

Good to Great: Why Some Companies Make the Leap... and Others Don't -- by Jim Collins; Hardcover; Avg. Customer Rating: